Terms and Conditions

IMPORTANT NOTICE - further terms and conditions such as the returns policy is displayed as a link from this website and users can access same after the item selection but before the payment cycle. This policy is also deemed to be part of these website terms and conditions.

In this document:

  • The Modeltrainshop means The Modeltrainshop; and Site means this website

1.1 Persons using the The Modeltrainshop website for any reason whatsoever, subject themselves to and agree to the terms and conditions of The Modeltrainshop when accessing the website as set out below.
1.2 This website is intended to provide the user with information regarding The Modeltrainshop, its products offered and/or services rendered.
1.3 Without derogating from the aforegoing, The Modeltrainshop hereby authorises the user to view, copy, download to a local drive, print and distribute the content of this website, or any part thereof, provided that:
1.3.1 such content is used for information and/or business transactions with The Modeltrainshop only; and
1.3.2 any reproduction of this the content of this web site, or portion thereof, must include the following copyright notice: © The Modeltrainshop 2018. ALL RIGHTS RESERVED.

2.1 All content and data on this website, including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, and designs are the property of or licensed to The Modeltrainshop, and as such, are protected from infringement by domestic and international legislation and treaties.
2.2 Manufacturer’s logos and trademark names remain their property and are used strictly for advertising and informational purposes only.

3.1 The full name and legal status of the website owner is: Rinke Blok  
3.2 The full address of the website owner is detailed hereunder.
3.3 The website address of this website is: www.modeltrainshop.co.za
3.4 Office bearers of The Modeltrainshop:  Rinke Blok.
3.5 Physical address for receipt of legal service: 5 Westview Drive, Beverley Gardens, Randburg, Gauteng.
3.6 Main business: Hobbies and Model Railroading.
3.7.1 Taxes: The following taxes are levied - Value-Added Tax,
3.7.2 Manner of payment: All major credit cards, Bank Transfers, Cash Deposits and PayPal.
3.7.3 Records of transactions: A record of the transaction is e-mailed to the user.

4.1 Ordering any items without completing the purchase cycle shall not:
4.1.1 constitute or give rise to any agreement between The Modeltrainshop and users cannot hold The Modeltrainshop liable if such items are not available when the purchase cycle is completed later.
4.2 An agreement between The Modeltrainshop and a user shall only come into effect if and when a credit card authorisation is received from an issuing bank; or
4.3 The Modeltrainshop reserves the right to refuse to accept and/or execute an order without giving any reasons therefore. The Modeltrainshop also reserves the right to cancel orders in whole or in part in The Modeltrainshop sole and absolute discretion.
The Modeltrainshop shall only be liable to refund monies already paid by the user.
4.4 Time of dispatch: Users may collect the merchandise from The Modeltrainshop, otherwise all items will be dispatched by courier or postal service as requested by the user.  Courier or postal service rates are payable by the user and unless specified by the user, shipped at the users risk.  Insurance costs will be payable by the user and at the applicable courier or postal service rates.
4.5 Payment security: All credit/debit card transactions are processed securely by 3rd party payment gateway software as provided by PayFast South Africa and takes place on their infrastructure.. 
4.6 Alternative dispute resolution: None
4.7 Cooling-off period: You have the right to return goods or services purchased from this site within 7 days if such goods or services are not listed in section 42 of the Electronic Communications and Transactions Act No. 25 of 2002. This right does not extend to the following goods and/or services:
(a) by way of an auction;
(b) where the price for the supply of goods or services is dependent on fluctuations in the financial markets and which cannot be controlled by the supplier;
(c) where the goods-
(i) are made to the consumer's specifications;
(ii) or clearly personalized;
(iii) by reason of their nature cannot be returned; or
(d) where such merchandise is unsealed by the consumer;
(e) where the supplier undertakes, when the transaction is concluded, to provide the purchased items on a specific date or within a specific period.
4.8 The user has the right to review, correct and cancel electronic transactions before the user effects payment and/or places an order.
4.9 The user may lodge a complaint at the Consumer Affairs Committee, as the case may be, if this site does not comply with Chapter VII of the Electronic Communications and Transactions Act and/or this agreement.
4.10 By using this website or communicating with The Modeltrainshop by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be "in writing".

5.1 The Modeltrainshop expressly reserves the right, in its sole and absolute discretion, to alter and/or amend any criteria or information set out in this website without prior notice.
5.2 The Modeltrainshop reserves the right to change and amend the prices quoted on this website without any notice.
5.3 The user undertakes to check The Modeltrainshop frequently and to acquaint themselves with the changes and/or amendments in the information supplied on the website.

6.1 The Modeltrainshop protects a user's privacy.
6.2 No personal information will be disclosed to third parties without the user's permission or due process, however, The Modeltrainshop may share personal information with business partners.
6.3 The Modeltrainshop gathers and will be in possession of the following private and personal information of users:
6.3.1 Information provided by the user voluntarily - this information is used to provide a better service to users; and
6.3.2 Information automatically provided (e.g. cookies) - this information is gathered to better your browsing and interaction with The Modeltrainshop. Cookies cannot harm your computer or carry viruses.
6.4 By using this website the User consents to the following:
6.4.1 The Modeltrainshop may use your personal information to communicate with the user from time to time. Users may indicate if they do not wish to receive such communications;
6.4.2 The Modeltrainshop may use user's information for non-personal statistical purposes;
6.4.3 The Modeltrainshop retains the copyright in databases of personal information of users.

7.1 No information or data on this website is an offer, but merely an invitation to do business.
7.2 Merely sending a data message to this website shall conclude no agreements or its owners, valid agreements are only concluded as detail above.
7.3 Data messages, such as e-mail, are only deemed to have been received by The Modeltrainshop once replied to and such a reply does not include an auto-reply.

The use of non-malicious search technology, such as "web-crawlers" or "web-spiders", to search and gain information from this web site is not permitted if such technology will result in slowing down this web site' server or copyright infringement of any data and information available from this website. Data and information may only be used in compliance with sections 1 hereof.

9.1 The Modeltrainshop may provide links to the user only as a convenience and the inclusion of any link does not imply The Modeltrainshop's endorsement of such sites.
9.2 Linked websites or pages are not subject to the control of The Modeltrainshop. The Modeltrainshop shall not be held responsible or liable, directly or indirectly, in any way for the contents, use, or inability to use or access any linked websites or any links contained in a linked website

10.1 All reasonable steps will be taken to secure a user's information.
10.2 User's undertake not to divulge their user name and passwords to any other person
10.3 It is expressly prohibited for any person, business, or entity to gain or attempt to gain unauthorised access to any page on this web site, or to deliver or attempt to deliver any unauthorised, damaging or malicious code to this website. Any person who delivers or attempts to deliver any unauthorised, damaging or malicious code to this website or attempts to gain unauthorised access to any page on this website shall be held criminally liable, and in the event that The Modeltrainshop should suffer any damage or loss, civil damages will be claimed.

11.1 Subject to the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, The Modeltrainshop shall not be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use this website or the services or content provided from and through this website. Furthermore, The Modeltrainshop makes no representations or warranties, implied or otherwise, that, amongst others, the content and technology available from this website are free from errors or omissions or that the service will be 100% uninterrupted and error free.
11.2 This website is supplied on an "as is" basis and has not been compiled or supplied to meet the user's individual requirements. It is the sole responsibility of the user to satisfy itself prior to entering into this agreement with The Modeltrainshop that the service available from and through this web site will meet the user's individual requirements and be compatible with the user's hardware and/or software
11.3 Information, ideas and opinions expressed on this site should not be regarded as professional advice or the official opinion of The Modeltrainshop and users are encouraged to consult professional advice before taking any course of action related to information, ideas or opinions expressed on this site
11.4 All items purchased from The Modeltrainshop are made pursuant to agreements with shipping and delivery agents and risk of loss passes from The Modeltrainshop to such agents upon delivery of any item to such shipping and delivery agents by The Modeltrainshop or its partners.
11.5 Neither The Modeltrainshop nor any of its agents or representatives shall be liable for any damage, loss or liability of whatsoever nature arising from the use or inability to use any product sold on this website.

12.1 These Terms and Conditions of Use constitute the entire agreement between The Modeltrainshop and you, the user of this website. Any failure by The Modeltrainshop to exercise or enforce any right or provision of these Terms and Conditions of Use shall in no way constitute a waiver of such right or provision.
12.2 In the event that any term or condition of the use of this website is not fully enforceable or valid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions. The remaining terms and conditions shall not be affected by such unenforceability or invalidity and shall remain enforceable and applicable.

If you have any questions, queries or wish to request permission to use any part of this website, please contact us at:
Street Address: 5 Westview Drive, Beverley Gardens, Randburg.
Telephone: +27 72 231 6187